PAYMENT TERMS

Perfecting Imperfections requires a 20 percent non-refundable deposit for all appointments. Remainder balance should be paid at appointment. We take Zelle, cash or card on file.

NO SHOWS, CANCELATIONS, RESCHEDULING

In the event you need to cancel/reschedule your appointment, you are given 48 hours prior to your appointment to do so. We require a 48 hour notice, to give us enough room to get someone else into that spot.

Failing to reschedule/cancel within the time frame client is given, will result in deposit being forfeited.

Same day cancellations/rescheduling are liable to pay 50% of the service being provided.

If client fails to cancel/reschedule at least two hours prior they will be subject to pay 100% of service.

LATE POLICY

A 10 minute grace period is given. After 10 minutes your appointment will be cancelled and you must rebook your appointment. Deposit will be forfeited and will be required to pay again upon rebooking. In the event we have time to service you a $15.00 late fee will be applied.

Please understand that 10 minutes late means client should be inside the shop within that 10 minute time frame. If client is just pulling up within that time frame, this is considered a missed appointment.

If you arrive late please note that means I have less time to service you. Therefore, once your time is up, the service is over. We understand that inconveniences happen but please make us aware of any.

WE RESERVE THE RIGHT TO REFUSE OUR SERVICE.

Prices are subject to change; however, we will honor the price your appointment was associated with upon booking.

Prices are subject to change and further charges may be applicable for corrective work (i.e. correction of another technicians work).

If you have accumulated any late fees, squeeze in fees or any other fees this must be paid. Unpaid fees will result in you being possibly banned from any further bookings.

AFTER HOURS/BEFORE HOURS AND SAME DAY BOOKINGS.

Our hours are 8:00A.M.-5:00 P.M. We are closed every Wednesday and Saturday. We take our last client (whom books an appointment that is greater than one hour at 3:00PM, and one hour 3:30PM.

SATISFACTORY

Please make us aware of anything you are not satisfied with before leaving. Client will always be asked if they are happy with their service. If you fail to do so, we are not responsible to fix anything free of charge once you leave. We want 100% satisfaction, however, let us know before leaving. We typically stay booked up daily and it will be difficult finding a spot to fix anything other than in that very moment.

NO REFUNDS.

PERFECTING IMPERFECTIONS